Frequently Asked Questions
Everything you need to know about your TALA experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all items in their original, unworn condition with tags still attached. Please note that for hygiene reasons, some items like underwear cannot be returned.
How do I find the right size?
We provide a comprehensive size guide on every product page. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for our performance wear.
Are your products sustainably made?
Sustainability is at our core. We use recycled materials such as regenerated nylon and recycled polyester in over 90% of our collections to minimize our environmental footprint.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is quickly processed by our warehouse. You can attempt to cancel within 30 minutes of ordering, but after that, you will need to follow our standard return process.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Klarna and Afterpay to give you maximum flexibility at checkout.